Intercom Startups — 1 Year Free + Fin AI (300 Resolutions/mo)

Intercom's Startup Partner Program gives eligible startups a 100% discount on Intercom's AI-first Customer Service Suite for a full year on the Advanced plan—including Fin, the #1 AI agent in customer service, free with 300 monthly resolutions. That's equivalent to having a full-time human support agent at no cost. The discount tapers over 3 years: • Year 1: 100% discount (FREE) + 300 free Fin resolutions/month • Year 2: 50% discount + 150 free Fin resolutions/month • Year 3: 25% discount + 75 free Fin resolutions/month What's Included in Year 1: • 6 Advanced Seats (full feature access) • 6 Copilot Seats (AI-powered agent assistance) • 20 Lite Seats (basic access) • Proactive Support Plus (product tours, checklists, surveys) • 300 Fin AI resolutions/month • AI-enhanced inbox for speed and efficiency • Integrated ticketing system • Outbound messaging for onboarding and notifications • Help center for self-service support What the discount covers: • Your 100% Year 1 discount applies to usage-based costs for Email, Messages Sent, and additional Seats • The discount does NOT apply to Fin resolutions over 300/month, Phone, SMS, or WhatsApp—these are charged at list price Best for: Early-stage startups (Series A or earlier) building customer-facing products who need professional customer support tools. Ideal for SaaS, marketplaces, and consumer apps. Not ideal for: Companies beyond Series B or with more than 25 employees, or businesses already using Intercom. Notable users: Anthropic, Lovable, Clay, Perplexity, Consensus, Gamma, Synthesia, ChatPRD Legal Note: The Year 1 discount applies to base pricing and usage-based costs for Email, Messages Sent, and additional Seats. It does NOT apply to Fin resolutions over 300/month, Phone, SMS, or WhatsApp.