Intryc
Summer 2024Intryc uses AI to automate quality assurance for customer support
About Company
Consumer enterprises have millions of customer support tickets annually. They need to constantly evaluate support agents’ performance and compliance. Typically they evaluate less than 5% of those interactions manually which is slow, expensive and not scalable. Intryc's AI can evaluate 100% of all customer interactions, in real time, at half the cost.
Active Founders
Co-founder and CEO of Intryc. Previously led Customer Success in Northern Europe for Confluent, overseeing $40M+ in ARR across strategic customers. Worked closely with Confluent's executive team to define everything that touches landing, onboarding, expanding, and renewing customers. Before that, first Enterprise Customer Success Manager in EMEA for Navan (fka TripActions) establishing the EMEA first team and presence.
Co-founder and CTO at Intryc. Built the first core banking platform at Revolut; contributed to NLU projects at Alexa/Amazon and AR projects at Meta/Instagram.
