Open

Open

Winter 2024

Enterprise AI customer support

Generative AICustomer ServiceCustomer SupportConversational AIAI Assistant

About Company

Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.

Active Founders

Mohammad Gharbat

Mohammad Gharbat

Founder

Building Open.cx

Company Facts

LocationSan Francisco, CA, USA; Remote
Team Size7
Founded2023
StatusActive